Summary
As both a movie lover and a UX designer, I noticed that Netflix users often spend too much time deciding what to watch.
Despite Netflix’s advanced algorithms, the process can feel overwhelming.
So, this mood-based recommendation feature helps users discover movies or shows aligned with how they feel, turning choice overload into an enjoyable, personalized experience.
If you like what you see, dive deeper with this case study.
If you like what you see, dive deeper with this case study.
Research
I conducted a Google Form survey with 40 participants to understand their content discovery behavior.
And the key findings are as follows:
Wireframes
Ideation
✏️ Paper Wireframes
User Journey Map

Design Decisions and Micro-Interactions
Final Designs
Home Page
To use the content recommendation feature, users can click "Mood Picks" in the top menu. Or click the "Need Ideas" button.
Mood Selection Page
Mood Selection Page
The users can choose the tags they like or type in what they want to watch.
Users can also choose between Movies/TV Shows.
Mood Selection Page
Recommendation Page
Displays a curated title (e.g., Oldboy) with quick options: Play Now, More Info, or Try Another.
After testing the prototype with several participants, users described it as personal, fun, and much faster than typical browsing.
“It feels like Netflix understands my mood.”
-User
Impact:
Reduces decision fatigue
Increases satisfaction and engagement
Introduces emotional design to Netflix’s ecosystem
Said they would use this feature regularly if Netflix added it.
88%
Felt the experience was more personal and enjoyable than browsing categories.
92%
Reflection
My Learnings
This project started simply because I was tired of spending forever trying to pick a movie — and it turns out most people feel the same way. It reminded me that good design often comes from noticing these everyday frustrations.
Talking to users and watching them try the prototype was honestly my favorite part. Their reactions made me realize how much a small, simple idea can actually make someone’s experience feel lighter and more personal.
Overall, this project taught me to follow my curiosity, trust my instincts, and not overcomplicate the solution. Sometimes the most meaningful designs come from solving a problem you’ve personally felt.













